Customer story

Skookum

How Skookum empowered employees and reduced questions about healthcare costs

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 “Simplify and Go” is one of the core values held by Skookum, a digital design and development agency based in Charlotte, North Carolina. The Skookum HR and benefits team believes that time is the most valuable thing a person can spend, and they were tired of spending it trying to navigate the healthcare system.

Every week their team took hours out of their day to help employees find in-network care, decrypt insurance provider’s resources, and answer questions about deductible balances — all in an effort to keep their team healthy and their healthcare expenses low.

Smart guidance for employees without the hands-on hassle

Skookum’s benefits advisor sat down with their employees to discuss the rising cost of healthcare and educated them on actions they could take to reduce spend, like staying in-network and researching the quality of the care they receive — but it was never enough.

Seeing the challenge the benefits team faced, their advisor recommended a platform that could educate and guide their employees to make smarter choices on their own. That year, Skookum rolled out Amino during open enrollment.

Helping the benefits team save time and reduce healthcare costs

Prior to using Amino the HR team wouldn’t send employees to their insurance providers website, knowing that it was too confusing, they took on the effort themselves. Since implementing Amino, they have seen a drastic reduction in time spent helping employees search for care or answer questions about their coverage — employees are able to do it on their own through Amino.

To their delight, time is not the only thing that they are saving. Thanks to smarter care choices driven by Amino and continuing employee education, Skookum was able to achieve a reduction in their plan costs for the coming year.

Amino has helped Skookum employees make better healthcare decisions and push healthcare costs in the right direction for long-term savings.

The best part is that for the first time ever, we have seen an impact on our plan and a reduction in what we are paying into next year for our benefits.

Becca Dennison

People Operations Manager

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