The dual-system theory—also known as dual processing—explains how two mental systems influence our thinking and decision-making. In his book Thinking, Fast and Slow, Daniel Kahneman delves into these dual systems:
Each system has unique advantages and disadvantages. While System 2 wins out when it comes to things like delayed gratification and cause-and-effect thinking, it is “inferior in its ability to automatically and effortlessly direct everyday behavior.”
Harvard Business School’s John Beshears and Francesca Gino offer three strategies to harness the power of dual-system theory in the workplace: